Vocera and Vitalcare Announce Strategic Partnership

Vocera Communications and Vitalcare announced a strategic partnership that provides current and future aged care and acute care hospital customers with access to industry-leading critical communications solutions.

The partnership provides customers with the most comprehensive, flexible, scalable and broadest range of communication solutions and products – from enterprise-level voice and messaging solutions to bedside sensors.

“Our partnership ensures that a seamless, proven and integrated solution for both nurse call and enterprise communications can be deployed with a high degree of confidence whilst avoiding the typical vendor integration challenges,” said Clinton Lawrence, Vocera Country Manager for Australia and New Zealand. “With an integrated nurse call and communications platform, significant advances in patient care, response times and overall staff and operational efficiencies are achievable.”

Vocera solutions allow care team members to communicate and collaborate with co-workers by securely texting or calling, and to be notified of important alerts and alarms. They can choose the right device for their role or task, including smartphones or the hands-free, wearable Vocera Smartbadge and Vocera Badge. Interoperability between the Vocera Platform and more than 150 clinical and operational systems helps reduce alarm fatigue; speed up staff response times; and improve patient care, safety, and experience.

“Our products and solutions perfectly complement each other,” said Logan Ross, Managing Director, Vitalcare. “Our focus and dedication to patient care are evidenced by our wide-spread adoption among aged care facilities, numbering more than 1,000, and now with this partnership, we hope to extend that to acute care facilities, one of Vocera’s strengths in Australia.”

Vitalcare’s nurse call platform provides wired, wireless and hybrid infrastructure with voice assistant, RTLS, open API’s, Zigbee, LoRa, NFC, Bluetooth, and Vitalcare’s enterprise reporting tools. It supports a wide range of devices including real-time two-way connected pendants, calls points, pagers, annunciators (displays), integration with Vocera smartphones, professional messaging, and personal alarms.

Vitalcare’s communications solution improve workflow processes and efficiencies and allow care team members to respond to patients’ needs quickly and seamlessly every time. They can use smart sensors and systems to monitor patient activity and alerts, and access real-time information to provide better outcomes and care to patients and residents.

For more information, visit www.vitalcare.com.au/partners or talk to our team today on 1300 669 888.