Protect Your Healthcare Workers with a Duress Alarm

Safe and protected at work with Staff Duress Monitoring 

Healthcare workers are at high risk of violence, aggression and assaults, with 75% of workplace assaults occurring in healthcare settings.

Healthcare workers want to help others when they’re at their most vulnerable. Still, up to 95% of our healthcare workers have experienced verbal or physical assault from patients and residents, visiting family and friends, and even bystanders.

It is essential to provide a safe work environment for all staff. Aged care and Health Care service providers are well aware of the need to minimise risk. As a safety solution for healthcare staff and lone workers on the move, it’s vital to give them confidence and assurance that they can communicate in times of crisis without delay.

That’s where Vitalcare can help. Vitalcare’s wireless duress pendant and watch are for aged care staff, nurses, medical staff, and lone workers. With built-in SOS functionality, automatic fall detection and a workplace panic button, help is always available when it’s needed. Designated staff can be notified of the emergency and location, reducing response times when it matters most.

Vitalcare’s Duress Alarm solution offers

• Fast 24/7 response by trained professionals based in Australia
• SOS-button with two-way voice communication
• Automatic fall detection
• GPS locator to bring help fast
• Works Australia-wide, wherever there is mobile network coverage
• Waterproof devices for all working conditions
• A long battery life
• Flexible workflow with silent or direct response activation
• Built-in Near Field Communication (NFC) enables secure card access to the building

How it Works

1. Press SOS Button for Assistance

All of Vitalcare’s devices have an easy SOS button that activates an alert when pressed. The built-in, automatic fall detection also activates an alert in situations where a hard fall has occurred, and the user cannot press the button.

2. Connect with Vitalcare’s Response Team Within Seconds, Guaranteed

Our Australian based operators are always available to help – 24 hours a day, seven days a week. When you press the button on the Duress Alarm device, you speak with a trained professional via the device, and they can quickly determine what help is required.

3. Receive Immediate Assistance

In the event of an emergency, a fast response matters. We connect with and dispatch emergency personnel to your location or notify a nominated contact, depending on the situation. We keep in verbal contact with the user via the device until help arrives.

Every call is recorded and can be used for compliance and legal reasons if required.

It is the legal obligation for employers to provide safe working conditions for all staff. This is achieved by identifying the hazards of individual roles and working conditions, assessing the risks, and implementing processes to ensure communication and access to 24/7 support is available.

Vitalcare’s duress alarms provide a range of mobile and wireless solutions suitable for various work environments and situations, all supported by Vitalcare’s 24/7 monitoring service. Duress alarms assist with compliance with work, health and safety requirements. Also, facilities receive customised reporting for staff duress calls and activations, providing management with insights to help make informed safety and wellbeing decisions.

Depending on your needs, our team can create the right solution for you.

For more information, please contact Vitalcare on 1300 669 888 or visit vitalcare.com.au/duress