To become ISO 9001 compliant, Vitalcare underwent an extensive audit of our organisational culture, management systems and operational processes. Achieving compliance is a formal acknowledgment that our policies, practices and procedures meet the internationally recognised standards. It also demonstrates our commitment to maintaining high-quality management of every area of our business including R&D, production, supply chain management, risk management, data handling and customer service.
We are exceptionally proud to have developed such robust and effective quality management systems during a time of high growth and national disruption with Coronavirus. It is a testament to our operational discipline and highlights the dedication of the entire Vitalcare team to strive for excellence in everything we do.
Vitalcare continues to be the most innovative manufacturer of Aged Care and Nurse Call technology in Australia, with 100% of our research and development undertaken in NSW. This certification underscores the quality behind that innovation and positions Vitalcare as a world-class leader in this space.
We look forward to continuing to deliver the exceptional service our customers have come to expect, as well as cutting-edge technologies that advance the aged care and health sectors in Australia and New Zealand. Keep your eyes peeled for what’s next!