Shipping and Return Policy

The cost of shipping depends on the size, weight and delivery location of your order. We will advise you of the cost of shipping when we provide you a quotation.

Orders are typically shipped within 1-2 business days . You will receive a shipping confirmation email with tracking information once your order has shipped.

You may return or exchange any item within 30 days of purchase with the exception of disposable items such as mats and batteries or items that have been used.

To return or exchange an item, please contact customer support for a return authorisation number.

Find Out More Learn More About Our Key Solutions

Solutions

Vitalcare provides nurse call platforms and critical messaging technology engineered to improve communication, workflow efficiencies, patient care and safety for hospitals, aged care facilities, home care and allied health across Australia and New Zealand. Key features of the platform include wired, wireless and hybrid infrastructure with voice assistant, RTLS, open API integration, enterprise reporting and tools, and industry-leading software. The entire network infrastructure is modular and scalable with in-built active redundancy.