Support
Vitalcare provide scheduled maintenance and emergency Nurse Call support on 24 hour’s, 7 day basis. To help us best answer your enquiry, please select the relevant form from the options below.
Do you have devices you need repaired – call points, pendants, pagers, IRMAs? Repairs are typically completed within 5 working days. To return products for repair, download the form, complete it and send it to Vitalcare with the faulty product.
Vitalcare provides nurse call platforms and critical messaging technology engineered to improve communication, workflow efficiencies, patient care and safety for hospitals, aged care facilities, home care and allied health across Australia and New Zealand. Key features of the platform include wired, wireless and hybrid infrastructure with voice assistant, RTLS, open API integration, enterprise reporting and tools, and industry-leading software. The entire network infrastructure is modular and scalable with in-built active redundancy.