Warranty Policy

Vitalcare provide a range of warranties on our products. Some consumable products have no warranty, others have a one-year warranty and some of our products have a 5-year warranty. If the warranty period applying to your purchase is not stated when you order, please ask our customer service team to advise you accordingly.

If your product becomes defective within the stated warranty period, we will repair or replace it free of charge. To file a warranty claim, please contact customer support.

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Solutions

Vitalcare provides nurse call platforms and critical messaging technology engineered to improve communication, workflow efficiencies, patient care and safety for hospitals, aged care facilities, home care and allied health across Australia and New Zealand. Key features of the platform include wired, wireless and hybrid infrastructure with voice assistant, RTLS, open API integration, enterprise reporting and tools, and industry-leading software. The entire network infrastructure is modular and scalable with in-built active redundancy.