Warranty & Repairs

Vitalcare RMA Process Steps

Please follow the steps below to have Vitalcare items reviewed for repair requests

1) Fill out and submit the form prior to sending any items to Vitalcare.

2) Upon completion of the form a Ticket# and completed form will be sent to the email provided for tracking (please check your spam and other folders).

3) Please package up the item, include a printed version of the email with the Ticket# and send it to:

Vitalcare Repairs
14/31-33 Chaplin Drive
Lane Cove West
NSW 2100

4) To check the status of your request please email orders@vitalcare.com.au or call 1300 669 888 with the Ticket# provided.

If any item is received without a filled out form or a Ticket#, assessment and repair may be delayed and the item may be returned. Additional fees may apply.